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IMPORTANT RECALL NOTICE -
LEDFHB-V2 High Bay Fixtures

 

Best Lighting Products (BLP) is committed to providing you with safe, quality products that meet your lighting needs.  We are requesting all customers to stop the sale of and quarantine the following BLP Model LEDFHB High Bay Fixtures:

If you have these products installed at your location, please read the following carefully and follow the instructions to register your fixtures for repair.    

Recall Details

Description: This recall involves LED High Bay series of light fixtures used indoors in commercial applications with high ceilings such as warehouses and commercial bays. The fixtures are painted white metal and measure from 2-4 feet long by 1-1.5 feet wide, with or without a plastic diffuser lens (cover). Only fixtures manufactured from May 22, 2017, to February 22, 2024 are included in this recall. Product model numbers and date codes are identified on a “LED Luminaire” label attached to the top of the fixture housing. The date code is in ww/yy format.  

The following model numbers and date codes are included in the recall: 

  • LEDFHB90
  • LEDFHB105
  • LEDFHB135
  • LEDFHB178
  • LEDFHB180
  • LEDFHB215
  • LEDFHB265
  • LEDFHB320
  • LEDFHB425

Hazard: Plastic pins securing the LED board can degrade, allowing the energized LED board to come loose and contact the lens or combustible materials, posing a fire hazard.  

Remedy: Repair

Consumers should immediately inspect the fixture for any sign of pin degradation, a loose LED board or discoloration of the lens. Consumers should immediately stop using light fixtures that show any sign of a loose LED board or discoloration of the lens and turn the circuit off.  

For quick and efficient processing of recall repair requests, we ask that you register on the High Bay Recall Portal. You will provide contact information, site information and product information.  A licensed technician will contact you to set-up the repair schedule.

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Thank you for choosing Best Lighting Products. We are fully dedicated to maintaining your trust in our products and services. We will continue to work tirelessly to meet and exceed your expectations. We look forward to resolving this matter promptly and effectively to your complete satisfaction.

If you have an urgent need to report a potential fixture issue, please contact our Recall Support Hotline- 888-204-9905

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